Question 1

What is ChineseCheck?

Accepted Answer

ChineseCheck helps international buyers and other business teams evaluate Chinese companies. The Company Credit Report covers company registration, ownership and recorded legal and compliance facts. The separate financial report adds invoice-based operating signals and direct customer and supplier analysis. Reports support due diligence; they do not replace an audit or guarantee a transaction.

Question 2

What are the four plans and prices?

Accepted Answer

US$299 covers one company credit check. US$599 covers one company dual-report check. US$999 buys 4 credit checks, and US$1,999 buys 4 dual-report checks. Prices are in USD. Each credit check delivers one report; each dual-report check delivers two independent reports for the same company.

Question 3

What is the difference between the credit and dual-report plans?

Accepted Answer

The US$299 plan delivers the Company Credit Report. The US$599 plan includes that same complete credit report plus a separate bilingual Invoice-Based Financial Risk Signals & Supply Chain Analysis. You receive two independently viewable reports and two separate PDFs. Same-company cross-report analysis appears in the financial report; it does not replace or shorten the credit report.

Question 4

Does the four-check dual-report pack cover eight companies?

Accepted Answer

No. The US$1,999 pack provides 4 company checks, with two reports per completed check: up to four companies and eight PDFs. The US$999 pack provides four credit checks and up to four PDFs. Confirm the company for each check; the remaining credits stay in your account for later use.

Question 5

Are the packs subscriptions?

Accepted Answer

No. Single checks and four-check packs are one-time purchases, with no automatic renewal or monthly charge. A pack provides a fixed number of check credits; it does not provide unlimited reports or automatic company monitoring.

Question 6

What does the Company Credit Report include?

Accepted Answer

It covers company profile and business scope, ownership, annual reports, registration changes, tax credit, import/export qualifications, litigation, enforcement and dishonesty, administrative and environmental penalties, operational exceptions, intellectual property, certificates, bidding, financing and investments, recruitment, online presence, the credit score breakdown, a risk matrix and monitoring recommendations. It also explains data sources and coverage and includes an executive summary and AI analysis. Available records determine the findings; missing or inapplicable information is identified.

Question 7

How should I read the credit score and radar chart?

Accepted Answer

ChineseCheck calculates numeric scores using an internal rule-based model, rather than asking AI to freely assign a score. Its 11 dimensions have different default maximums: registration and status (12), annual reports (10), operational exceptions (10), administrative and environmental penalties (10), litigation (15), dishonesty, enforcement and consumption restrictions (15), tax credit (8), import/export qualifications (5), intellectual property and certificates (6), business activity and financing (7), and ownership stability (2). These maximums total 100 points. Each radar value is the dimension score divided by its maximum, multiplied by 100 and rounded: 6 out of 8 points appears as 75, not 6. The overall score combines dimension contributions using the model weights and may then be capped for serious risk factors; it is not an average of radar percentages. Missing or unverified evidence is a coverage limit, not a zero, a full score or proof of no risk. An omitted radar dimension does not mean zero risk. This is an internal due-diligence assessment, not a government credit rating or a guarantee of a transaction.

Question 8

What does the financial report add?

Accepted Answer

It adds an overall invoice-based operating assessment, evidence coverage and the actual observation period, monthly invoice activity and equal-length trend comparisons, red and void invoice adjustments, direct customer and supplier structures, concentration where identities and amounts support it, trading continuity, source-supported sales geography, same-company cross-report analysis and transaction controls. The bilingual report also includes metric definitions, source notes and a customer and supplier appendix.

Question 9

Does invoice activity prove revenue, profit or repayment ability?

Accepted Answer

No. Reported invoice amounts are operating signals within the returned records, not audited revenue or financial statements. They do not establish collections, profit, cash flow, solvency or punctual payment. Red invoices may reflect returns, price adjustments or corrections; they do not by themselves prove misconduct. The financial report does not assign a 0–100 financial score. Unavailable fields and unverified identities are not filled with invented values.

Question 10

Where does the data come from?

Accepted Answer

Credit facts are obtained through data providers from company registration, court, enforcement, tax-credit and other relevant public-record sources. Financial analysis uses returned invoice and tax-related records through the applicable provider access process. These are different source types. Each report identifies its available sources, dates and coverage; neither report claims every record is public or that every possible record has been returned.

Question 11

How current are the reports?

Accepted Answer

Read the retrieval date and observation period shown in the report. A newly generated report can contain historical records or a saved snapshot, and provider coverage and update schedules vary. A recent credit query does not make an older invoice window current. The report distinguishes its source dates instead of promising that all records update within a fixed number of hours.

Question 12

Are the reports bilingual, and how many pages are they?

Accepted Answer

The financial report presents English and Chinese together. The credit report supports English and Chinese views and PDF downloads. Page count follows the actual contents, available records and layout; it is not a fixed entitlement. You can review both report structures on the sample reports page before choosing a plan.

Question 13

Can I preview a company without paying or signing in?

Accepted Answer

Yes. Company search and the free company preview are available before purchase without signing in. The preview helps you identify the company using registration and industry information. It does not include the complete paid credit-risk findings or financial analysis, and viewing a preview does not use a purchased check credit.

Question 14

How do I find and confirm the right company?

Accepted Answer

Search by Chinese company name, English company name or the 18-character Unified Social Credit Code (USCC). English and similar-name searches may return several candidates. Compare the Chinese legal name and USCC with your supplier’s documents and confirm the intended entity before purchasing or using a check credit.

Question 15

Do I need an account to purchase a report?

Accepted Answer

Yes. Sign in before purchasing any of the four plans. Orders, remaining check credits and generated reports belong to that account and are available through My checks. Browsing, company search and the free preview do not require sign-in.

Question 16

When is a check credit used? Do downloads use another credit?

Accepted Answer

One check credit is used when you confirm the company and start a new check. A dual-report check uses one credit for its two reports. Reopening or downloading an already generated report does not use another credit. A financial retry does not charge again or consume another check credit.

Question 17

How long do check credits and report access last?

Accepted Answer

Check credits are valid for 12 months from purchase. Each generated report has its own 12-month online viewing and download period starting when that report is generated. These are separate clocks: using a credit near its expiry does not shorten the newly generated report’s access period. Download PDFs during the access period if you want to retain an offline copy; reopening a report does not restart its expiry.

Question 18

When can I open my reports?

Accepted Answer

Open each report as soon as its status shows it is ready. In a dual-report check, the completed credit report can be opened while the financial report is still being processed or reviewed. Data retrieval, translation and review may take different amounts of time, so a fixed completion time is not guaranteed.

Question 19

What happens if the financial report cannot be delivered?

Accepted Answer

Recoverable failures can be retried from My checks and are also checked by our recovery service. If the credit report is ready but financial delivery remains impossible, a single US$599 dual-report purchase keeps the delivered credit report. We open a US$300 difference-refund request for manual processing through the end of the 14th day after the platform-confirmed payment date, in UTC. For example, payment dated October 12 is within the window through October 26; the deadline is October 27 at 00:00 UTC. If the verified deadline has passed and no cash-refund request has already been opened, or for a four-check dual-report pack, one check credit is restored instead. An opened cash-refund request that has not yet been paid stays open for manual resolution after the deadline and is not automatically exchanged for a credit. If a single dual-report check's payment date cannot be verified, we first review it manually; we do not restart the window from the processing date or remove possible cash-refund eligibility merely because the date is missing. Restored credits keep their original purchase expiry; retries do not consume another credit.

Question 20

Do low activity, no activity or missing records automatically qualify for a refund?

Accepted Answer

No. A valid low-activity or no-activity finding can be useful due diligence and does not automatically trigger a refund. Such a conclusion requires a successful query, a matched company and evidence sufficient to support the stated coverage. An empty response alone does not prove that the company has no business. Unclear coverage, authorization problems or technical errors require review and communication; only an unresolved technical delivery failure follows the financial-failure rule above.

Question 21

What should I do if a report or payment has an error?

Accepted Answer

Contact support with your order or check reference, the company name or USCC and a description of the issue. We review duplicate charges, access problems and technical delivery issues individually. Do not buy another check merely to retry the same financial delivery problem.

Question 22

How can I pay, and is payment secure?

Accepted Answer

Available credit, debit and other supported payment methods are shown on the secure checkout page. Prices and charges are in USD. Card details are handled by the payment partner’s checkout; ChineseCheck does not store your card details.

Question 23

Will the company being checked be contacted?

Accepted Answer

A routine public-record credit check does not require contacting the company. Financial data uses a separate provider access and authorization process, so it should not be described as an entirely public-record search. If additional information, authorization or communication is needed to resolve a financial query, we discuss it with you before proceeding.

Question 24

Do the plans include API, MCP or custom bulk access?

Accepted Answer

The four plans cover company checks and report delivery; they do not include self-service API or MCP access. For integrations or larger workflows, contact us to discuss the company scope, required datasets, delivery format, availability and commercial terms. Any proposed integration requires a separate confirmed arrangement.

Frequently Asked Questions

Reports & pricing

Report contents & data

Search, account & access

Delivery, retries & refunds

Payment & source access

API & larger workflows

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